Refund policy

A note to our customers about these policies

At our company, we strive to provide our customers with exceptional outdoor experiences. To make sure that everything runs smoothly, we require a clear set of policies for reservations, cancellations, and refunds. These policies are necessary because planning for a trip involves securing guides, permits, and lodging well in advance. To ensure that we can provide the best service possible, we need to know that our customers are committed to their reservations. This is why we require upfront payment to secure a reservation. The full deposit allows us to start planning and make the necessary arrangements for a successful trip. In the event of a cancellation, our policies help us minimize losses and ensure that we can continue to offer our services to other customers. We hope that our customers understand the importance of these policies and appreciate the effort we put into organizing each trip.

 

Policy Details

• If cancellation is received 30 days or more prior to the trip date, then 50% of deposit is to be refunded.
• If cancellation is received within 30 days of the trip date, the deposit is non-refundable, and no refunds will be provided.
• Any requests to reschedule the trip will be treated as cancellations and rebooking, and the same cancellation policy applies.
• We do not make exceptions to our cancellation policy because we need to secure guides, permits, and lodging well in advance.

Please note that trips are not canceled due to adverse weather conditions, and we strongly recommend that you purchase trip insurance. Our guided fishing trips will take place rain or shine, and we only cancel trips due to unsafe conditions. In the unlikely event of a cancellation on our end, we offer a full refund.